Steering Charlotte Forward: Inside Mercedes-Benz of South Charlotte
A Dealer That Reads the Room—Then Sets the Table
On busy Polk Street, where Pineville traffic hums louder than a freshman jazz band, Mercedes-Benz of South Charlotte (MBSC) has spent five straight years outselling every rival across four states. Talk to General Manager Tom Marcham and he credits the streak to an old-school principle: “Our customers aren’t transactions—they’re family.”
Heritage You Can Still Feel in the Showroom
- Founded by Felix Sabates—a name synonymous with philanthropy and horsepower.
- Acquired by Roger Penske in 2021, who pledged to protect that customer-first DNA.
- 43-year auto veteran Marcham swapped Chicago winters for Charlotte humidity in 2011 and hasn’t looked back.
What ‘Luxury Service’ Looks Like at Street Level
- One Advisor, Start to Finish
No hand-offs, no lost paperwork, no “Who was helping you again?” awkwardness. - Private Test Drives
Book online, arrive to a chilled cabin and freshly ground Central Coffee. - Master-Certified Technicians
They finish the job before your playlist hits track five—and wash the car, too.
Community Horsepower: Beyond the Sales Lot
MBSC writes checks and rolls up sleeves:
- Adaptive movement classes with Allegro Foundation
- Meal-packing marathons for Second Harvest Food Bank and Nourish Up
- School-supply pop-ups for Classroom Central
- Annual fundraising for St. Jude Children’s Research Hospital
Why The Charlotte Mercury Cares
Our newsroom tracks power, money, and promises. When a top-selling luxury dealer pledges “integrity over volume” and leaves track-and-trace advertising in the junkyard, that’s a business model worth our ink. They’re proof that privacy-first commerce can succeed—same ethos we chase every day at The Charlotte Mercury.
Ready for a Spin?
- Showroom & Service: 950 N Polk St., Pineville | 704-889-4444
- Website: mbcharlotte.com
- CTA: Book your private showroom appointment or schedule a luxury test drive today.
Election Year Footnote
While you test-drive that gleaming G-Wagen, remember Charlotte’s roads are shaped by the leaders elected next month. Our wall-to-wall 2025 coverage—Poll Dance 2025; Join the Dance—explains who funds those roads, who fixes them, and who sometimes forgets the asphalt altogether.
About the Author
Jack Beckett writes with a pen in one hand and a macchiato in the other—because politics without caffeine is just politics. Dive into Pillar Content, explore Charlotte’s money flows in Business, get granular in Housing, or see how the sausage is really made in Politics. Catch us on “Twix”—x.com/queencityexp—where we toss hot takes that cool faster than your froth.
Need fine print? Sip responsibly at our Privacy Policy, About Us, Terms of Service, Media Kit, or just yell into the abyss at Contact Us.
Creative Commons License
© 2025 Strolling Ballantyne / The Charlotte Mercury
This article, “Mercedes-Benz of South Charlotte: Luxury Sales Leader with a Community Engine,” by Jack Beckett is licensed under CC BY-ND 4.0.
“Mercedes-Benz of South Charlotte: Luxury Sales Leader with a Community Engine”
by Jack Beckett, The Charlotte Mercury (CC BY-ND 4.0)
