The Charlotte Fix-It Family That Actually Picks Up the Phone

If you’ve ever stood under a cold shower debating the meaning of life, or watched a light flicker like it’s auditioning for a horror film, you know the difference between a contractor and a lifeline. The Jim Dickerson Company has been that lifeline for Charlotte households since 1977, a family-run shop that solves problems across plumbing, electrical, and HVAC without drama or duct-tape philosophy.

One call, a well-stocked truck, and a clean exit. That’s the model.

What They Do (And Why It Matters)

Plumbing

Stubborn stoppages, water heater trouble, pinhole leaks, and line repairs. Clear explanations, no mystery parts, and the kind of cleanup that doesn’t leave you reaching for a shop-vac.

Electrical

Licensed pros for fixture installs, outlet and switch repairs, panel questions, and diagnostics. If your living room smells even faintly like toast without a toaster, call them.

HVAC

Seasonal checkups, emergency diagnostics, and full replacements when the math makes sense. The emphasis is on long-term comfort and predictable bills, not shiny boxes for the sake of it.

Maintenance That Prevents Mayhem

Members get seasonal tune-ups and priority scheduling. You know that sinking feeling when something fails on a holiday weekend. This is the plan that reduces those plot twists.

The Origin Story

The shop began with Jim, a single truck, and an old-school promise to do the work right the first time. As demand grew, the family added full electrical and heating-and-air teams, then moved into a combined office-warehouse built for first-visit fixes. Today, daughters Angie and Debbie run the day-to-day while Jim still shows up for estimates and thorny backflow puzzles. It’s one family solving three trades, with a shared standard that has aged well.

Six Smart Habits For Happier Systems

Swap HVAC filters on schedule; mark your calendar.
Flush the water heater to fight sediment.
Track small symptoms early: drips, burnt odors, breaker trips, musty vents.
Label shut-offs and practice using them.
DIY only the safe stuff; gas lines and mains are not hobbies.
Consider upgrades that pay back: smart thermostats, duct sealing, insulation.

Why They Stand Out

One Family, Three Trades: Plumbing, electrical, and HVAC under one roof means fewer handoffs and faster answers.
Prepared Trucks, Stocked Warehouse: More problems solved on the first visit.
Charlotte Roots: Nearly five decades of local calls, including the ones at odd hours.

Sponsor Spotlight: Mercedes-Benz of South Charlotte

If you like your home life calm, you probably like your drive that way too. Our friends at Mercedes-Benz of South Charlotte operate with a similar philosophy: care first, details always. They’re the #1 volume Mercedes-Benz dealer in a four-state region for five straight years, now part of Penske Automotive Group while honoring the Felix Sabates legacy of service. Book a private showroom appointment, ask about community partnerships, and see why “luxury” there reads like hospitality. Start with their published profile and their community engine feature, then explore inventory at MBSC’s website.

How To Use This Company Well

Call with context. Share symptoms, age of equipment, and any past repairs.
Pick the right appointment. Preventative visits in fair weather; emergency calls in storm season.
Ask for the long view. Cost, lifespan, energy use, and maintenance. The cheapest fix today isn’t always the best choice for winter.

NAP

Jim Dickerson Company
Address: 7832 Pence Rd, Charlotte, NC 28215
Phone: (704) 275-5730
Website: jim-dickerson.com
Email: info@jim-dickerson.com

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About the Author

Nell Thomas is a senior writer for The Charlotte Mercury and a regular at Einstein Bros. Bagels in Ballantyne, where the coffee is hot, the bacon-egg-cheddar on asiago never disappoints, and the chocolate chip bagel is a credible reward for making deadline. Find Nell’s work at CLTMercury.com and right here at Strolling Ballantyne, part of The Mercury network.

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© 2025 Strolling Ballantyne / The Charlotte Mercury
This article, “Jim Dickerson Company: Charlotte’s Family-Run Plumbing, Electrical, and HVAC Team Since 1977,” by Nell Thomas is licensed under CC BY-ND 4.0.

“Jim Dickerson Company: Charlotte’s Family-Run Plumbing, Electrical, and HVAC Team Since 1977”
by Nell Thomas, Strolling Ballantyne (CC BY-ND 4.0)