Plumbing, Power & HVAC Relief—All Under One Roof
How an 11,000‑Square‑Foot Warehouse Turns Emergencies into Same‑Day Stories
Walk any Ballantyne block and you’ll see the same blue‑striped vans that started rolling in 1977—now GPS‑tracked, Wi‑Fi‑equipped, and blessedly air‑conditioned. Jim Dickerson’s family‑owned outfit began with a single wrench, a single truck, and a single promise: fix it like it’s ours. Nearly half a century later, that promise still fuels an 11,000‑square‑foot operation on Pence Road—complete with a 7,000‑square‑foot parts warehouse that would make Home Depot blush.
What They Tackle Before Lunch
- Plumbing panic: From disgruntled disposals to 3 a.m. geysers, the crew handles toilet stoppages, water‑heater swaps, and sewer‑line rescues without the side‑eye upsell.
- Wire taming: Need recessed LEDs, GFCIs that don’t pop when you sneeze, or that haunted‑house flicker fixed? Angie Dickerson Cliffe’s electrical team is on it.
- HVAC sanity: Diagnostics, full‑unit replacements, seasonal tune‑ups—plus the Preventative Maintenance Membership that bumps you to the front of the line when July acts like August.
Why Your House Likes Them
| Claim | Reality Check |
|---|---|
| Family values are marketing fluff | Jim still signs paychecks; sister Debbie still runs inventory; niece Angie still answers at 7 a.m.—because it’s her cell. |
| Bigger means slower | The warehouse stocks the parts, so the techs skip the store run. |
| Memberships are money grabs | Twice‑a‑year system checks = fewer Sunday emergencies (and Sunday rates). |
A Few Pro Tips They Won’t Charge For
- Flush the water‑heater once a year. Sediment steals efficiency faster than crypto steals savings.
- Label your breaker box. “Mystery switch” is not a protective device.
- Change HVAC filters every 30 days in pollen season. Yes, June counts.
- Know your shut‑offs. The fridge leak never waits for office hours.
Reach the Dickersons Before Your Basement Becomes a Pool
- Primary line: (704) 331‑0544
- Emergency line: (704) 699‑5514 (rings Angie’s pocket)
- Email: info@jim‑dickerson.com
- HQ: 7832 Pence Rd, Charlotte, NC 28215
- Learn more: Jim Dickerson Company
Gratitude Roll
Big thanks to our caffeine benefactors at Einstein Bros Bagels—13736 Conlan Circle—where refills pour faster than breaking news. Cheers as well to chef Alicia Charolle of Copper & Thyme for keeping reporters (and plumbers) fed with something better than microwave burritos.
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About the Author
Nell Thomas files a copy from a window seat at Einstein Bros Bagels in Ballantyne (13736 Conlan Circle). Favorite order: iced vanilla‑hazelnut, a Lox‑&‑Everything, and—on deadline days—the cinnamon‑sugar “second breakfast.” Her bylines also grace The Charlotte Mercury. When she isn’t typing, she’s lobbying Einstein’s for a writer‑in‑residence punch card.
Explore all things Ballantyne—news, pets, politics, and the occasional goose‑chasing lab—at Strolling Ballantyne, part of the Mercury Local network.
Creative Commons License
© 2025 Strolling Ballantyne / The Charlotte Mercury
This article, “Jim Dickerson Company: Ballantyne’s One‑Call Plumbing, Electrical & HVAC Family Since 1977,” by Nell Thomas is licensed under CC BY‑ND 4.0.
“Jim Dickerson Company: Ballantyne’s One‑Call Plumbing, Electrical & HVAC Family Since 1977”
by Nell Thomas, Strolling Ballantyne (CC BY‑ND 4.0)
