Mercedes-Benz of South Charlotte | Luxury Car Dealer in NC

From Felix Sabates to Penske: The Heritage Driving Ballantyne’s Premier Mercedes Store

About Mercedes-Benz of South Charlotte

Few businesses embody Ballantyne’s blend of ambition and neighborly spirit quite like Mercedes-Benz of South Charlotte (MBSC). For more than a decade, this family-minded dealership has paired cutting-edge German craftsmanship with a distinctly Carolinas welcome—earning the #1 Mercedes sales spot across four states for five straight years and a devoted local following that feels more like a community than a customer list.


The Road to Polk Street Excellence

Founded by NASCAR philanthropist Felix Sabates and stewarded since 2021 by Roger Penske’s automotive group, MBSC thrives on continuity. General Manager Tom Marcham—a 43-year industry veteran who relocated from Chicago to lead the store in 2011—keeps the original “people over profit” ethos humming. His mantra: “Our customers aren’t transactions—they’re family.”


Service That Anticipates, Not Just Responds

Step through MBSC’s glass doors and you’ll notice:

  • Personal Advisors, not sales reps. One point of contact shepherds you from first look to final handshake—then checks in long after delivery day.
  • Private test-drive scheduling. Choose your preferred model online and it’ll be waiting, fueled, climate-controlled, and paired with a fresh locally roasted coffee.
  • Master-Craft Technicians. Factory-trained experts treat every service visit like a pit stop—swift, precise, transparent.

“Our customers aren’t transactions—they’re family,” says Tom Marcham, General Manager and 43-year industry veteran.

Each touchpoint is designed to feel anticipatory: you never have to ask for a bottle of water, Wi-Fi password, or courtesy vehicle; it’s already on offer.


Driving Philanthropy Forward

MBSC’s showroom lights stay bright long after closing time thanks to a robust community slate:

  • Allegro Foundation adaptive movement classes for children with disabilities.
  • St. Jude Children’s Research Hospital fundraising drives.
  • Second Harvest Food Bank / Nourish Up meal-packing events.
  • Classroom Central school-supply pop-ups that turn the service bay into a donation hub.

Their philosophy is simple: give back to the roads you drive on.


Plan Your Visit

Showroom & Service
950 N Polk St., Pineville, NC 28134
704-889-4444mbcharlotte.com

Connect
Instagram | Facebook | LinkedIn → @mbcharlotte

Ready to experience it yourself? Book a private showroom appointment or schedule a luxury test drive with one click—no hard-sell, just open roads ahead.


#StrollWithUs | #WeAreBallantyne

Discover more neighborhood standouts at strollingballantyne.com and subscribe to thoughtful local stories delivered weekly—privacy-first, hype-free.

365 words

Ask ChatGPT