Partner Spotlight: a paid placement by a neighborhood business, not editorial coverage.
Every new client starts with a walk-through of the home, and the founder jokingly calls herself the "bathroom guru."
After Bridgett Sistrunk was laid off from her longtime job in August 2025, the Charlotte native started her own company. Prestige Concierge Management cleans and cares for homes in Ballantyne, Dilworth, Waverly, Rea Road, Sun City and surrounding areas, with other locations by request, and helps families with senior transitions.
She expected to find another position quickly, but as the months passed she decided she had spent enough time waiting for the next opportunity and would create her own. "I've always been a busy body. I'm always cleaning, reorganizing, doing something. I actually enjoy doing the things that most people don't like to do," she says.
Every client starts with a one-on-one consultation. Sistrunk walks through the home, listens to the client's priorities and learns what matters most before a service is scheduled, then builds a plan around the household's routines and expectations. "Listen carefully, be specific and don't make assumptions. That's how you actually take care of someone's home," she says.
Her strength is noticing the small details others overlook: baseboards, fixtures, corners, surfaces. She also jokingly calls herself the "bathroom guru." "I've cleaned some bathrooms that looked like they could not be cleaned. And I've literally renewed them," she says. Clients often mention the fresh scent of their homes after a visit, and she takes the time a job needs rather than treating a home like an item on an assembly line.
Sometimes the work goes well beyond cleaning. In one senior transition, a client contacted her when his uncle had to move quickly into an assisted living facility after more than 20 years in the same home. The job meant packing, organizing and clearing years of belongings on a tight deadline, and the client was convinced he would lose the security deposit. Sistrunk transformed the space and helped him keep the deposit.
Prestige also does pre- and post-event cleaning for holidays and gatherings; move-in and move-out cleaning for homeowners, landlords and tenants; listing preparation for real estate agents; and guest-room refreshes when family comes to stay.
Prestige Concierge Management · Personalized home care, concierge services and senior transitions · Ballantyne, Dilworth, Waverly, Rea Road, Sun City and the greater Charlotte area · Call or text 980-333-2925 · Bridgett.prestigeconcierge@gmail.com
This Partner Spotlight appears in the November 2026 issue of Stroll Ballantyne Country Club. Read the full edition here.
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